Thames Valley Alternative Relief

Thames Valley Relief is my go-to dispensary- I have always been treated with the utmost respect and have never witnessed anyone being rude or dismissive of clients! They handled the pandemic very well,ensuring the patients could still be served with little contact- I can't imagine having to go it alone without medical marijuana! The only reason I gave 4 stars rather than 5 is because I am not comfortable with no mask mandate - I felt anxious having to wait in a crowded reception area with unvaccinated people !!

Been with Laurie, and crew from day one. We have learned from each other, and I would have to say they have it down now, for sure. The selection of flower, and all that goes with it; crumble, shatter, edibles, are all fantastic medicine. I am glad to say I know most of the employees, and they are all compassionate people who will help you decide what you need as meds.... a whole lot of study went into where Thames Valley is today. I recommend them to all I meet. Stay safe, stay healthy, and KEEP ROLLIN' 'LONG! Papa Joe DeMaio

Friendly experienced staff who always take the time to answer questions and make you feel welcome. Wonderful experience everytime we go there!

Drive all the way from Coventry because the staff is extremely polite and helpful. And the online menu system is just awesome. Thank you!

Honestly I was so excited to have a dispensary to go to near me but it is nothing more than rude staff the people at the front desk are kind and respectful and almost EVERY SINGLE person who works in the back checking out customers do not want to help you at all. They whisper about you while you are standing right there. They are unwilling to give you any advice on strains or anything to do with taking these marijuana medications. I wish they would read this and really think about how they are effecting customers who are paying THROUGH THE ROOF FOR PRODUCTS YOU GET NO GUIDANCE FROM. It really sucks to be treated this way by these people. I would def suggest taking a longer trip to a different dispensary. These owners have serious customer service flaws and quite honestly should be ashamed of themselves. They act like they are better than everyone and are helping them when in reality they are taking advantage of these PAYING CUSTOMERS, NOT PATIENTS AS THEY MAKE YOU BELIVE YOU ARE. EVERYONE IS JUST ANOTHER DOLLAR TO THEM AND THEY HAVE ABSOLUTELY HORRIBLE POLICIES AND QUALTITY CONTROL THEY BLAME EVERYTHING ON THE GROWERS WHEN IN REALITY IT IS THEM. It is the dispensary who won’t take back products like capsules that have nothing in them when you get them or broken cartridges etc. it’s sad because places like this are ruining what medical marijuana could have been.

Always a good experience, helpful, knowledgeable, polite

AWESOME staff, helpful to everyone

Always on top of things!

This dispensary is totally excellent in every critical area. The staff is extremely knowledgeable, compassionate and informative. All orders and pre-orders are filled and tracked very efficiently, and all my inquiries are always responded to in a helpful, thoughtful and educational manner. Always a pleasant experience.

I found my first appointment the most informative experience. I was comfortable speaking of my medical problems and had no problems making a decision on what would help me. Really well trained staff. Tony T