Been going to this shop for over 4 years. their atm has had issues but today i tried 6 times to get it to work, after looking up the code to inform the manager about what is wrong, she then berated me with her work problems then proceeded to kick me out the store when i only came in to buy my things and leave. they made it a personal issue instead of letting me leave with what i wanted. i want this lady fired and never to work with people again. she is so rude and thinks she own the store.. i will never come back to such a unprofessional store run by a disrespectful child manager. so much for a 5 star rating... sad to see the owner dose not watch the shop, it was a better time with her around....... PS, The owner caters to her workers and not her lively hood....
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If I could give negative 5 stars, I would. The bud tender was extremely rude and refused to take my valid ID. After finding out that they didn't have what I originally went in for I went back in and said I don't care what it is just give me 2 15 dollar grams of wax. I put my ID on the counter and the guy goes well "For starters we have a sign that says don't be a Dick and secondly your ID is invalid." I looked at him in shock and he then shooed my out of the store & I was like seriously my Id is not invalid, i asked him if he would like to call someone to reconfirm what is and isn't classified as a valid ID he then proceeds to flip me off and tell me to go some where else. As I left the store he was talking shit to me and called me an F****** N*****. This is the absolute WORSE experience I have EVER had in a pot shop & I will NEVER be returning there! The liquor board as well as the owner have been notified of this place & I recommend anyone who wants to be treated like a person and receive great customer service steer far clear of this shithole of a place. Even on my worst days I have NEVER been treated poorly at The Reef & I will continue to shop ONLY at the Reef #FuckEmeraldCoast