Trulieve - Jacksonville Beach

In my opinion the store is awesome! there employees are polite knowledgeable and their product is good. I highly recommend it

First time customer, mostly ignorant, slightly uncomfortable, quickly put at ease by Crow. Crow was professional, quite knowledgeable, personable, and patient. He was upbeat and enthusiastic even after my many questions as I try to get a handle on the learning curve.

There was a time when I would have given Trulieve in Jacksonville Beach, Florida a 5 star rating. Unfortunately, this place has gone downhill rapidly over the past 2-3 months. A rating of 1 star is about all they deserve these days. Place an online order in the morning & don’t hear anything back all day. Try to call the hotline or use the chat help feature just to be told to go to the dispensary to get your answer. Then you go to the dispensary to be told that your order is only partially available because their computer system isn’t working and it’s “corporate’s” fault. If you’d like to sit in the lobby or wait outside for an hour, with 15 -20 other people who ran into this same problem as you, then you’re more than welcome to do so for your partially filled order. This has literally happened to me the past 5 orders I’ve made at Trulieve. Half the time the front counter people act like they could not care less. Trulieve really needs to step up their game before they lose more of their customers.

Excellent customer service.

This was my second Trulieve experience-Wow, they have it together! Such a smoother experience at the Jax Beach location compared to Boyton Beach location. No complaints what so ever. I love the product diversity here and the products in general (well aside from the TruStik Vape Pen- terrible)

Amanda A. made my first experience perfect. She told me so much information and made me feel comfortable asking all my questions! If you want a wonderful experience and knowledge definitely request her!

You had to wear a mask, but I really could see a smile in you eyes and hear it in your voice. Thank you so much Natalie! I have been nervous about leaving the house since all this mess started. I was relieved to see all the precautions they set in place to keep us safe. Natalie was really kind and patient and answered all my questions (I always have questions!). She provided the stellar service I have come to expect from the Jax Beach location. Thank you again.

This was my first time going to a dispensary so it was very overwhelming walking in. Tony took the time to walk me through every question and explained everything in great detail so help me understand what would be best for me. He spent an entire hour with me, this is an extremely professional business with knowledgeable staff.

I am giving a review with the perspective on my age which is 62. I smoked weed years ago recreation....now it’s for cancer. I was a lost initially...he varieties in weed but also how it is dispensed. I went to BCH BLVD store, they are great, .but if you happen to be able to get BRIAN at the Beach store, he is awesome. He took time discussed with me all my issues and suggested a Indica and also switched a concentrate and wahla.... it has worked so well for me I went and bought more so not to run out. I am a patient that is on patches and oral prescription pain meds and I can’t keep it in the manageable zone until this combo. My review on other advantages of purchasing from Trulieve is quality, quantity and most important convenience with the on line orders...it’s a must. This business is professionally run with no issues on returns and I had no idea that would happen until Brian told me to bring back the one I couldn’t handle with the receipt the next time and no problem. I haven’t found another dispensary in Jacksonville as good as Trulieve. Most importantly they understood I was old school and needed help purchasing weed in 2019, no more $20 lids. So if you are in the same situation I am in with extreme pain Trulieve will help