Trulieve - New Port Richey

I haven't gotten one online deal yet . Tryed twice to go to customer service both times it was a lengthy event to not have my problem solved.. and now it's time for a follow up with doc at another 189. 7 months later I thought it was a yearly follow up? Don't get me wrong I love the staff at trulieve, NPR very knowledgeable n fun. However my delemah continues. I guess I have to go elsewhere for discounts n deals?

Drove 25 miles to get turned away at 615 and couldn't use 30 percent off as i was walking up. I was so 😠 so i got screwed out of discounts thanks trulieve Newport richey

I've tried calling customer service three times about getting my money that is in credit sent to me. I ordered my medicine online. The first time I went to pick up my order they didn't tell me and gave me 2 of the other medicine I had ordered, and that is why I have credit. The second time I ordered, I am told they do not have it in stock, even though it allowed me to order it and they can not give me cash for my credit. Third time, they over charged me and never used my credit. I will no longer be shopping with Trulieve due to never having my medicine in stock but allowing me to order it, thus spending my time, gas, and money. No one has contacted me back and I need my money back so I can get my medicine elsewhere. This is been going on for about a month now. UPDATE: I was told if I go and pick-up my money, which is in store credit, I can no longer shop at any Trulieve. I guess that's how they tried to make it right. They just lost a loyal customer.

Love Trulieve from the awesome happy staff and their willingness to assist their patients to their products!! Trulieve thank you!!!

I used to be a corporate trainer and customer service was one topic that I taught was customer service. The employees at Trulieve NPR embody the best practices in customer service. It is a pleasure to visit. I am sure of two things: corporate must be providing exceptional training and that the employees, despite job satisfaction feelings or having a bad day, never let it show. That is personal integrity.

The people here are wonderful, patient and understanding. No rush, no pressure. They will answer your questions, and explain everything.

Great store, awesome staff, amazing products, best selection in Florida.

Sasha seems like a great person! She knows her stuff. This was the second time in the dispensary, and was blessed to have Sasha wait on me again!🙂 Thanks Trulieve! Some relief has been attained.🙏

had a good experience at the shop and the ladies that waited on me where very good

One of the best places to be and the atmosphere is amazing !