Nevada Wellness Center

When I initially visited the dispensary, the staff member who assisted me was excellent. He spent a considerable amount of time helping me select quality products, including a vape cartridge. However, upon returning home and attempting to use the vape, I discovered the cartridge was defective. The top was not securely fastened, causing some product to leak, and the vape did not work when attached to the battery. I returned to the dispensary after midnight, only to encounter a different shift of employees, including Kasha and, I believe, an individual named Fred (a heavyset African American male). Unfortunately, Fred's customer service was far from satisfactory. He was dismissive, condescending, and initially refused to exchange the defective cartridge because it was damaged—despite my explanation that it arrived that way. His reluctance to assist further led me to struggle to remove the leaking cartridge from the battery, which I ultimately had to do with my teeth. Although Fred eventually processed the exchange, he refused to allow me to test the new cartridge to ensure it worked properly. His rudeness and lack of professionalism were disappointing, especially considering the late hour. If it weren’t for Kasha’s excellent customer service, I would have rated this experience even lower. Her professionalism was a stark contrast to Fred's behavior, which is why I feel compelled to share my experience. I cannot recommend this dispensary to others as long as such poor service is tolerated.

ITS BEEN MY GO TOO SPOT SINCE IT OPENED , LOVE THE CUSTOMER SERVICE AND THE BUDS ARE ALWAYS FRESH..KEEP IT ROLLIN NWC GIVE IT 5 STARS

This place was legit.I went 12 AM opening rec night.I waited a while which was understandable but got to go in a room and smell a whole great assortment off all types off weed then got a ounce of a few different strands for cheaper than I've paid since the 80s and the bud is ko.Great knowledge from all staff even the guy cashing me out told me about the ultimate indica strain I bought was sleepy and he was right 30 percent thc.I am not sure if I will even try any other place.

Quality and service excellent. There is AWAYS something extra when I visit....

First Rehana rite at the door is a educate caring young lady, I thank her for showing the new ways to get the CBD first ting in the morning, along with the H2o intake I need that is so hard for me to drink. I Love Drey, He is smart, Attentive and on the ball to over see problems and very professional at dealing with them, I like his respectable an noble way of running his team and handling his patience. I then went for my 3rd visit and had the Joy of meeting This other beautiful, smart educated man. I figured he was the boss. When I mentioned how Customer-service is my "forte" and I was pleased at the kindness and professional way that the dispensary was run. (And that Drey was a Beautiful man) He said Tank you so much. And He is my son... Thought it makes sense now. Great Family oriented and caring professional place..... When I can not get to My personal (family) dispensary 2.4 miles away, I will always visit this one 1 mile away. :)

I've been goin to this place since the first day it opened an I haven't shopped around at any other ones in town I love this place they actually make me feel like I'm part of the family there...there staff is very inviting never had a prob with them...all there products are the best! I rate this place 10 stars if I could but 5 will work! Keep it up NWC -Alex

Best deals in vegas. Staff always super friendly. Steve knows his stuff and being greeted and checked in by Jessica always puts a smile on my face. Show room is okay but too much room to be be rung up, they should put more effort in display/product room. Not any exclusive or new strains that keep me going to other places here, just the basics so far. I will be back here though for sure

Don't bother coming here. Yes it is big, but they are passing on that cost to you. It's already sad that medical patients can buy their medication cheaper on the street than legally at a dispensary in Las Vegas, But this place is most expensive and seriously limits the strains for sale by the gram to make you buy 2 grams or more.

Was very disappointed after choosing Nevada wellness center while visiting , first bought a Qrt for the price of a half and after getting it and breaking it down it was honestly just eye candy didn't smoke all that great and didn't have very strong effects .

Having a few anxiety/adhd issues, I was very nervous going into an unknown place of business, but my anxiety eased up as I walked through the doors. The staff was very professional and very polite. Everyone on the planet can have a great product, but it is the staff that keep the clients returning. A+++ Thanks again, sdayyy